FAQ - Roofing Shingles, Siding & More | SANER

FAQ

Here you will find answers to common questions about our company and products.

FAQ

What products do you manufacture?

We manufacture a full range of building materials, including Stone Coated Metal Roofing, Asphalt Shingles, PVC Vinyl Siding, Fiber Cement Siding, PVC Soffit, and related accessories.

Are you a manufacturer or trading company?

We are a professional manufacturer with our own factory, production lines, and quality control system.

Where is your factory located?

Our factory is located in Hangzhou, China, equipped with modern production equipment and strict management systems.

What is the service life of your products?

Most products are designed for a service life of 30–50 years depending on installation and environment.

What are your product advantages?

Our products offer durability, weather resistance, fire resistance, corrosion resistance, and low maintenance.

What are your products used for?

They are widely used in residential, commercial, industrial, and renovation projects.

Can you customize products?

Yes, we support customization of color, size, thickness, texture, and packaging.

Do you provide OEM & ODM services?

Yes, we offer full OEM & ODM services including branding, packaging, and product specifications.

How do you ensure product quality?

We apply strict quality control from raw materials to final inspection before shipment.

Do you provide installation accessories?

Yes, we supply complete compatible accessory systems for all products.

Can I get samples before ordering?

Yes, samples are available for quality evaluation and project confirmation.

What is your production lead time?

Standard production time is 7–10 days depending on order quantity and product type.

Which countries do you export to?

We export to North America, Europe, Asia, South America, the Middle East, and Africa, with North America and Europe as main markets.

What certifications do your products have?

We can provide ISO, CE, SGS, ASTM, or other certifications based on market requirements.

Why choose SANER?

We offer factory-direct supply, stable production capacity, strict quality control, and professional export services.

What is your MOQ?

MOQ varies depending on product type and customization requirements.

How do you package your products?

We use standard export packaging to ensure safe transportation and reduce damage risk.

Can you help select products for my project?

Yes, we can recommend suitable products based on your project needs and market conditions.

Do you provide technical support?

Yes, we provide technical guidance, installation instructions, and project consultation.

How can I get a quotation?

To get a quotation, please send us your product specifications, required quantity, and contact details (such as email or WhatsApp). Our team will respond with pricing and details promptly.